Conflict Resolution for Educational Environments

This program has been developed for school administrators, teachers, counselors, nurses, school psychologists, pupil services personnel, classified staff, school security police, parents, school trustees, and representatives of community agencies. The goals are to help participants understand principles of conflict resolution, positive communication and intervention skills in order to manage situations in educational environments which have potential of escalating into violent confrontations. Participants completing the program will explore mediation and problem-solving skills and will be able to identify and share with other professionals ways to resolve conflict without violence. This program provides demonstration models for participating in productive and positive dialogues, share techniques for dealing with conflict and develop intervention skills.